Old Republic Home Warranty
* Website: http://www.orhp.com
* Premium: $355-600
* Deductible: $55-100
* Effective:
Old Republic Home Warranty company sees many complaints in the normal course of business. Before you call them to file your claim, you should take a second and create your game plan to resolve your issue with them. Some suggestions from HomeShieldScam.com are:
1) Download and complete our “Make a Claim” check list. These important facts can make the difference between seeing a claim resolved and not. At the end of the day, your goal is to have your appliance repaired by Old Republic Home Warranty. Do everything that you can to get this done!
2) Review our maintenance tips. These are not just for preventing issues. One of the common excuses that a home warranty company with give for not paying a claim is that the appliance was not maintained properly. Doing a few minutes of preparation on the unit may just save you some hassle from the first round of rejections.
3) Review our FAQ section. Make sure that you understand your policy and that you know what questions are likely to be asked of you.
4) Explore some of the alternatives to a Home Warranty with Old Republic Home Warranty. It is important to know these so that you can understand what your options are if your claim is not resolved completely.
5) If you have already made a claim, and Old Republic Home Warranty has sent out a service tech to your home, check out the tech that they sent on a review service such as Angie’s List.
(6) Help others! Take a minute to let us know about your experience with Old Republic Home Warranty! Make notes on the tactic that you used, if it was successful or not, and things that you might do different next time.
I had a service contract with this company that ended last year. When I tried to renew it (Their service was OK), they said that since they had to pay out a claim prior, they were not interested in renewing. Obviously to them a good customer is one that never costs them a dime!
I have had much better luck with HSA. Wonder why they are not listed on the site?
Jim,
Thanks for the comment. We have added the Company HSA Home Warrenty (http://homeshieldscam.com/2008/12/hsa-home-warrantyhsa-home-warranty/) to our company list.
We have had Old Republic on 3 of our last 4 homes. I have had great service on both big and small items (water heater replaced, washing machine repairs, main line cleared, leaking faucets, etc.) and have pleased with both their staff and the service people they sent.
We have been in this house now almost 3 years and because of the service we received, we renewed each year. I know they paid out on my house, but we had no problems renewing the warranty (like Jim spoke about). I would highly recommend them and have done so to friends and family. My father-in-law has been with them for over 10 years!!
Kay,
Do you have any idea what the total amount of repair costs were? I was wondering if that might have something to do with it. My AC repair was almost $5000 and had a lot of things that Old Republic said were not required. I fought that until they ended up paying it.
Jim,
I don’t, but I would expect it was well below $5000.00.
I have one of these home warranties on my home and we recently had to utilize some of the coverage contained therein. The service was prompt and the problem was fixed very quickly. I am so impressed with the service!
“Kay” is an Old Republic Employee. I am researching to fight the company and she is on all the sites to defend them. On another site, she IDs herself as
Feel free to contact me at kayk@orhp.com.
Sincerely,
Kay Kostalnick, Marketing, Old Republic Home Protection
I have quickly learned that they are little more than a scam. They denied our claim without even investigating the problem. They said it was a pre existing condition even though the appliance was working when we bought the house and the plan. I want my money back. How can I trust them for anything larger than the $150 microwave they wont fix? I can not. You should not.
We have made 3 a/c claims, a plumbing problem and a dishwasher all of which were handled promptly and by good workers…couldn’t be happier AND I never could have afforded all these repairs in the 9 months that we’ve had the house!! Highly recommend!!
Leave your response!
Useful Links
Poll
Categories
Most Downloaded
Tags
Add new tag Company Reviews Home Warranty Claim Resources Home Warranty in the News Resolve Home Warrenty issuesRecent Posts
Most Commented
Recent Comments