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Fidelity National Home Warranty

3 December 2008 3 Comments


Contacts:

  • Main Number: 1-800-862-6837
  • Media Contact Number:  Unknown
Fidelity National Home Warranty company sees many complaints in the normal course of business.  Before you call them to file your claim, you should take a second and create your game plan to resolve your issue with them.  Some suggestions from HomeShieldScam.com are:1)  Download and complete our “Make a Claim” check list.  These important facts can make the difference between seeing a claim resolved and not.  At the end of the day, your goal is to have your appliance repaired by Fidelity National Home Warranty.  Do everything that you can to get this done!2)  Review our maintenance tips.  These are not just for preventing issues.  One of the common excuses that a home warranty company with give for not paying a claim is that the appliance was not maintained properly.  Doing a few minutes of preparation on the unit may just save you some hassle from the first round of rejections.

3)  Review our FAQ section.  Make sure that you understand your policy and that you know what questions are likely to be asked of you.

4)  Explore some of the alternatives to a Home Warrantywith Fidelity National Home Warranty.  It is important to know these so that you can understand what your options are if your claim is not resolved completely.

5)  If you have already made a claim, and Fidelity National Home Warranty has sent out a service tech to your home, check out the tech that they sent on a review service such as Angie’s List.

(6)  Help others!  Take a minute to let us know about your experience with Fidelity National Home Warranty!  Make notes on the tactic that you used, if it was successful or not, and things that you might do different next time.


3 Comments »

  • Charlie said:

    Hello,
    Great job. But not enought info. Where can i read more?

    Have a nice day
    Charlie

    # 4 February 2009 at 11:30 pm
  • HomeShieldScam.com (author) said:

    Charlie, Thanks for your comment. We have added additional information to this page as requested. Please visit us again soon.

    HomeShieldScam.com Team

    # 5 February 2009 at 11:36 pm
  • Jerry Messick said:

    6/4/2010
    I live in Dallas/Ft Worth area and have had Fidelity since I bought my house in 2008. Yesterday, my air conditioner went out. It is supposed to be 100 today and by Sunday, 104 degrees.

    I called Fidelity and they set me up with Chapman Air Conditioning whom I had problems with last year. I called Fidelity at 6:35pm and when I had not heard from Chapman by 8:30 pm I called them. No answer. I called Chapman back 2 more times and Fidelity 2 more times before I gave up and went to bed sweating. Fidelity reps were RUDE and CONDESENDING!

    6/5/2010 I called Chapman at 8:30am this morning and they informed me they can’t come until MONDAY!! I will DIE of HEAT STROKE by Sunday afternoon. So, I called Fidelity back at 8:45 am. RUDE, RUDE RUDE!

    As it stands right now at 11:30am, Fidelity SAYS they are trying to find another service to come out. I have called them 3 more times and only get the run around. This is Dallas/Ft Worth. There are THOUSANDS of Heating/Air Conditioning companys! Fidelity said if I find one on my own they will not reimburse! I am going to do the following:

    1. Find a company on my own and send the bill to Fidelity.
    2. Sue Fidelity in small claims court for the $525 I paid them for my warranty this year
    3. File complaints with the following: BBB of California, California Home Warranty Association, and the Insurance Association of California.

    I WILL NOT BUY another warranty from this crappy company with their RUDE RUDE RUDE reps!!@

    Jerry Messick
    Grand Prairie, TX
    817-807-0576
    cc: my attorney

    # 4 June 2010 at 10:35 am

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